Our Money Back Guarantee
If for any reason we are not able to publish an article for you on agreed websites you will be entitled to a full refund. In this case we may offer the option to redo the order, but you will always have the option to get a full refund in this situation if you would prefer.
When you place an order with us we use your payment to pre-pay our writers to work on your order. So if you change your mind for any reason during the article writing or review process we can only offer a 50% refund. In this case you will still receive your news article and be able to request revisions. The completed article will be yours to use in any way you choose.
Refunds requested during the publishing process will be denied. We cannot stop a publication that is in process and we are not able to recoup the costs of publishing an article. Please make sure you review your article thoroughly before you approve it for publications. We make every effort to ensure that your article is free of errors, but you should always check: the article meets your requirements, the business contact details are correct, the spelling and grammar is correct, the keywords you provided are used, and that the links work correctly.
Refunds should be either approved or denied based on this policy within 24 hours of receiving your request.
Credit Card Refunds will be avaliable back on your card within 5 - 10 business days.
Bank Refunds will be instantly visible in your paypal account once we have processed it. If you paid with your paypal balance the funds should be avaliable immediatly after we process it. If you paid using a card or bank account the funds are normally avaliable after 5 business days, but can take longer depending on your bank.
Refunds will always be sent back to the payoneer account, bank account, or card that you used when making payment. We are not able to process refunds to a different account.
Payoneer Refunds will be instantly visible on your payoneer account once we process it . If you paid with your credit card or debit card on payoneer, refunds take 2-3 days.
To request a refund you can either start a chat by clicking the chat bubble in the bottom right hand corner of this site, or by sending an email to firstname.lastname@example.org
When contacting us about a refund please make sure to include the email address you used when placing an order.